Refund Policy

Last updated: 15 June 2025

At naaticcl.guru, we are committed to providing high-quality resources to help you prepare for the NAATI CCL exam. If you're not satisfied with your purchase, we're here to help.

1. 7-Day Satisfaction Guarantee

We offer a 7-day refund policy on all paid plans.

If you are not satisfied with your purchase, you may request a full refund within 7 days of the original payment date.

2. Eligibility Criteria for Refund

To be eligible for a refund:

• Your request must be submitted within 7 calendar days of the purchase
• You must not have excessively used the practice materials (e.g., accessed a significant portion of the content)
• You must not have violated our Terms and Conditions

We reserve the right to review usage data to determine eligibility for refunds.

3. How to Request a Refund

To request a refund, please email us at contact@naaticcl.guru with:

• Your full name
• The email address used to register
• The reason for your refund request

We aim to respond within 3 business days of receiving your request.

4. Refund Method

If approved, your refund will be processed back to the original payment method. Please allow 5–10 business days for the funds to appear, depending on your bank or payment provider.

5. Non-Refundable Situations

We do not offer refunds:

• After 7 days from the purchase date
• If you have accessed and used most or all of the content
• For accidental purchases or change of mind after full access
• If there is evidence of misuse, abuse, or violation of platform rules

6. Contact

If you have questions about this Refund Policy, contact us at:

contact@naaticcl.guru

We’re here to help and want to ensure a fair and transparent experience for all users.